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Academic Success Coach

Qualified Applicants

Qualified applicants must submit information requested in the job posting. Unless otherwise specified, review of applicants will continue until positions are filled.

Academic Success Coach

(Staff position, 12-month appointment)

Job Summary:  Under the oversight of the Assistant Dean for Student Success, the candidate provides leadership, mentorship and academic intervention to promote student success and persistence to graduation. Assist the Assistant Director of the Center for Student Success in developing, implementing, and enhancing CSS programing and peer mentor program.  


Job Tasks and Responsibilities:

  • Member of a dynamic staff who works collaboratively with campus partners to develop programs, interventions and strategic initiatives to promote student success and persistence.
  • Fosters persistence and completion towards graduation by maintaining a specified caseload of assigned students (populations vary, ex: first generation, transfers, athletes, academically at risk, and/or undeclared students).
  • Manages a caseload of students, providing them with academic assistance and advising; monitors students’ academic progress with check-ins, scheduled meetings, proactive outreach and communication; responding to student questions, concerns, and needs.
  • Works closely and collaboratively with coaches, faculty and staff to develop needed interventions to ensure student academic success.
  • Initiates and coordinates creative student success programs and services to better meet the needs of students. Areas may include enhancing campus tutoring, programing to support first generation and undecided students, athletic enrichment, etc.
  • Assists Assistant Director in developing, coordinating, and maintaining peer mentoring program.
  • Responds to student issues and concerns; works closely with students to resolve all issues to ensure ongoing satisfaction with program and successful progress towards graduation.
  • Assists students in developing self-efficacy by identifying and overcoming obstacles that may be impeding academic success; works with students to learn effective time management and organization skills; motivates students to practice self-regulation and take ownership of their academic success.
  • Refers students to appropriate academic personnel and campus support resources and collaborates with others to monitor and accelerate the academic progress of the students referred.
  • Provides regular updates to Assistant Dean concerning retention risks and intervention support; and effective solutions where appropriate.
  • Compiles regular reports and tracks data to assess students’ needs and executes interventions when appropriate.
  • Serves on the Student Intervention Team (SIT) that meets weekly to discuss student issues that can hinder successful persistence.
  • Participates in all general office student outreach, early alert interventions, and retention activities.
  • Works with Assistant Dean/Director to provide support and leadership and in some cases supervision to student workers, peer tutors, and peer mentors.
  • Teaches the first-year seminar course and/or academic skills class as requested by Assistant Dean.
  • Performs all other duties as assigned


Knowledge, Skills, and Personal Characteristics

  • Knowledge of student development theories/practices and best practices related to student success, retention and persistence
  • Counseling, advising, mentoring skills
  • Ability to be flexible, innovative, and fluid as situation demands
  • Possess intercultural competence and ability to work with students from diverse and underrepresented populations
  • Interpersonal and personal development skills
  • Strong leadership skills and ability to work independently on projects
  • Ability to relate effectively and work collaboratively with faculty, staff and students
  • Ability to take initiative to plan, implement and assess programs
  • Ability to maintain confidentiality

Minimum Qualifications

  • Bachelor’s Degree, however, a Master’s degree in counseling, student development or some field in higher education HIGHLY preferred.
  • Two years of related higher education experience

Applications: Electronic cover letter, resume and list of 3 professional references may be emailed to Please include “Academic Success Coach" in the subject line.


These job descriptions reflect the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all work requirements that may be inherent in the job. Job descriptions do not constitute an employment agreement or contract of employment, expressed or implied. Unless designated in writing and signed by the College President, all College employees are considered to be EMPLOYED AT WILL. Newberry College reserves the right to change, alter and amend job descriptions, functions and duties at the pleasure of the College President or Board of Trustees.

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